PRIVACY POLICY

At HSU we are all about creating Australia’s best event experiences, and we want to assure you that if you send us your details, we will follow our legal obligations to protect your data. This is our Privacy Policy which explains how we collect, use, store, and disclose personal information provided by you in connection with our festivals and events (the “Services”). We do this in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in Schedule 1 of the Privacy Act.

We reserve the right to amend this Privacy Policy as we see fit. Any changes will be effective immediately upon posting the revised policy on our website ‘www.hsuevents.com’. Your continued use of our Services after such modifications is taken as your acceptance of our updated Privacy Policy.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. IF YOU DO NOT AGREE WITH ANY PART OF THIS POLICY, PLEASE DO NOT PROVIDE YOUR PERSONAL INFORMATION OR UTILISE OUR SERVICES.

1. DEFINITIONS

For the purposes of this Privacy Policy, the following terms are defined as follows:

Personal Information: Information that can be used to personally identify you, including but not limited to, your first name, last name, email address, telephone number, date of birth, gender, and postcode. This also includes the number of tickets you intend to purchase for an event or festival we organise.
Usage Information: Information such as your device identifier, operating system, IP address, and dates and times of access. Usage Information is generally anonymous, however it may be combined with Personal Information to enable identification. Together, such data shall be referred to as “Personal Data.”
Privacy Act: Refers to the Privacy Act 1988 (Cth) and any amendments thereto, which governs the handling of personal information by Australian entities.
Australian Privacy Principles (APPs): Schedule 1 of the Privacy Act that outline how personal information must be collected, stored, used, and disclosed.
Personal Data: Any data that, either alone or in combination with other information, can be used to identify an individual.
Third Party: Any entity or person (including service providers, contractors, and business partners) that is not part of us and to whom personal information may be disclosed.
Service Providers: Third parties engaged by us to perform services on its behalf, including data processing, event management, communications, and technical support.
Cookies: Small data files placed on your device when you access our website, which help us collect Usage Information to improve the functionality and user experience of our Services.
Check-In Tool: Any authorised mobile application or online service used to collect contact tracing or check-in information in accordance with government directives.

2. INFORMATION COLLECTED

In connection with our festivals and events, we may collect the following Personal Information directly from you:

First name
Last name
Email address
Telephone number
Date of Birth
Postcode
Number of tickets you intend to purchase for an event or festival we organise

We also automatically gather Usage Information as you access our website. This is to help us improve our website, and ultimately your experience – but don’t worry, we don’t ask for any payment details or financial information. We do not however collect any sensitive information including any payment information.

3. METHODS OF COLLECTION

We will obtain your Personal Information directly from you through various channels, including but not limited to:

Online forms on our website;
Email or telephone inquiries;
In-person interactions at our festivals or events

Where it is lawful and practicable, you have the option not to provide personal information; however, please be advised that failure to provide necessary Personal Information may affect our ability to deliver the Services to you. We may also obtain Personal Information from third parties, including business partners, contractors, or government entities, where permitted by law.

4. PURPOSE OF COLLECTION AND USE

The primary purpose for collecting Personal Information is to enable us to organise, manage, and provide you with access to our awesome festivals and events. We may also use your Personal Information for the following purposes:

To communicate with you regarding event details, updates, and relevant marketing communications (subject to your consent);
To respond to your inquiries and provide customer support;
For administrative, planning, and research purposes to improve our Services; and
To comply with legal, regulatory, or governmental requirements

We will only use your Personal Information for purposes that you would reasonably expect in connection with our Services or as required by law.

5. DISCLOSURE OF PERSONAL INFORMAITON

Your Personal Information may be disclosed to:

Our employees, contractors, and agents who require the data to provide Services;
External service providers assisting with event management and communications;
Our professional advisers (e.g., accountants and solicitors);
Government and regulatory authorities, as required by law; and
Any other parties where required or permitted by applicable law

With that being said, we are dedicated to protecting your Personal Information vigorously, and we require that all third parties who receive your Personal Information are bound by confidentiality and data protection obligations.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website utilises cookies, pixel tags, and similar tracking technologies (“Cookies”) to collect Usage Information. These tools help us understand how our website is used and to enhance your user experience. The types of Cookies we use include:

Strictly Necessary Cookies: Essential for the proper operation of our website.
Performance Cookies: Collect information on how you interact with our website, including any errors encountered.
Functionality Cookies: Enable our website to remember your preferences for a more personalised experience.
Targeting/Advertising Cookies: Deliver content and advertisements relevant to your interests.

Cookies may be temporary (Session Cookies) or last until manually deleted (Persistent Cookies). You can disable cookies if you want, but it might affect your browsing experience on our website.

7. DATA SECURITY

We take your privacy seriously and use a mix of technical, administrative, and physical measures to safeguard your information. While nothing’s 100% foolproof, we work hard to keep your data secure. In the unlikely event of a data breach, we will notify you and the Australian Information Commissioner as required by the law.

8. DATA RETENTION

We may keep your Personal Information for as long as it’s needed to provide you with our awesome events, meet legal requirements, or for reporting purposes. Once it’s no longer necessary, we’ll securely delete or anonymise it.

9. YOUR RIGHTS

Under the Privacy Act and the APPs, you have the right to:

Access the Personal Information we hold about you;
Request correction of any inaccurate or incomplete Personal Information;
Request deletion of your Personal Information, subject to legal or business constraints; and
Withdraw your consent for the processing of your Personal Information (where applicable)

If you want to exercise any of these rights, just reach out to our Privacy Officer at info@hsuevents.com.

If you aren’t happy with how we’re handling your info, or you believe that your privacy has been breached, you can also lodge a complaint with the Office of the Australian Information Commissioner. For more details, visit www.oaic.gov.au

LOCATION

SYDNEY
nSHOWGROUND

'Summer Gathering' (previously HTID) is HSU's premiere Happy Hard and Frenchcore event. Having featured artists such as Darren Styles, Sefa, Stonebank & Gammer. It's for those that love our music with a faster edge and happier vibes. With a majority female attendance Summer Gathering is the fastest growing event HSU has.

TIMELINE

FIRST WEEKEND
nOF DECEMBER

'Summer Gathering' (previously HTID) is HSU's premiere Happy Hard and Frenchcore event. Having featured artists such as Darren Styles, Sefa, Stonebank & Gammer. It's for those that love our music with a faster edge and happier vibes. With a majority female attendance Summer Gathering is the fastest growing event HSU has.

PRIVACY POLICY

1. DEFINITIONS

2. INFORMATION COLLECTED

3. METHODS OF COLLECTION

4. PURPOSE OF COLLECTION AND USE

5. DISCLOSURE OF PERSONAL INFORMAITON

6. COOKIES AND TRACKING TECHNOLOGIES

7. DATA SECURITY

8. DATA RETENTION

9. YOUR RIGHTS

LOCATION

SYDNEY
nSHOWGROUND

TIMELINE

FIRST WEEKEND
nOF DECEMBER

STAY
CONNECTED

JOIN OUR MAILING LIST

PRIVACY POLICY

1. DEFINITIONS

2. INFORMATION COLLECTED

3. METHODS OF COLLECTION

4. PURPOSE OF COLLECTION AND USE

5. DISCLOSURE OF PERSONAL INFORMAITON

6. COOKIES AND TRACKING TECHNOLOGIES

7. DATA SECURITY

8. DATA RETENTION

9. YOUR RIGHTS

LOCATION

SYDNEYnSHOWGROUND

TIMELINE

FIRST WEEKENDnOF DECEMBER

STAY CONNECTED

JOIN OUR MAILING LIST

SYDNEY
nSHOWGROUND

FIRST WEEKEND
nOF DECEMBER

STAY
CONNECTED